Refund policy
Return & Refund Policy
We want you to love your purchase! If for any reason you’re not completely satisfied, we offer returns, exchanges, and store credit.
Return Window:
You can return or exchange your items within 30 days of purchase.
Condition of Items:
To be eligible for a return or exchange, products must be:
- Unused and in original condition
- In original packaging (if applicable)
Refunds & Store Credit:
- Once your return is received and inspected, we will notify you of the approval.
- Approved returns can be refunded to your original payment method, exchanged for another product, or converted into store credit—your choice!
Return Shipping:
- Customers are responsible for return shipping costs unless the item was defective or we made an error.
Exceptions:
- For hygiene and safety reasons, used lip gloss cannot be returned.
- Clearance or final sale items are not eligible for returns or exchanges.
How to Return:
- Contact us at [your email or contact form] to initiate a return.
- Include your receipt or order number.
- Ship your item back to us following our instructions.
We strive to make returns as smooth as possible—because your satisfaction is our priority!